Functional jacket instead of office outfit: that was the motto for our CEO Lionel Souque last week. During an on-site visit to the semi-automated Scarlet ONE delivery service warehouse on the outskirts of Cologne, the boss not only lent a hand himself, but also drove the groceries out himself in the REWE delivery vehicle: now in the video.
Many of our customers have their groceries delivered to their homes every week by the REWE delivery service. But how does the work behind the scenes actually work - from the order in one of Germany's most modern warehouses to the customer's home? Many customers are interested in this, as are their colleagues at REWE Group. Lionel Souque provided an insight - because as CEO, not only management activities, but also regular "on-site visits" are part of his everyday life in order to keep his finger on the pulse.
Last week, the Scarlet ONE food fulfilment centre in Cologne Niehl was on the agenda. On the agenda: picking the goods, loading the order into the delivery vehicle and assisting with the delivery - in this case to the pick-up station. Our Lionel Souque not only lent a hand in the warehouse, but also got behind the wheel of a delivery lorry - and clearly enjoyed himself.
His conclusion: "Such 'external appointments' are always an important change of perspective for me. I think it's great what my colleagues in the warehouses, in the delivery service, in the stores - in the entire REWE Group - do a great job every day! Many thanks to the entire team for their guidance and support."
You can see more insights in our film.
By the way: REWE customers can of course not only have their shopping delivered to their home, but also order it online and collect it from the store: The REWE pick-up service is now offered in more than half of all REWE stores.
Customers also have the option of picking up their purchases easily and pre-packed at one of the 13 pick-up stations across Germany.
Both German and English comments appear here.
I agree with my colleagues: very interesting video, and Mr Souque comes across as totally likeable and uncomplicated, great! Best regards from Austria, J. Rüstmann
Very likeable and authentic :-)
Very cool! :) très sympathique!
Merci!
very interesting, and really likeable Mr Souque!
Thank you very much
Cool video, very likeable.
Thank you very much