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First aid
Keep calm and act confidently
by Michaela Thömmes

Nobody wants to find themselves in a situation where they need a first aider. Nevertheless, medical emergencies can happen anytime and anywhere. All the better if you are well informed and able to act thanks to the company first aider training programme.

A colleague falls off a ladder in the warehouse, a customer falls unconscious in the store, an employee in the office has a seizure: first aiders are always needed because emergencies can occur anywhere and at any time. REWE Group is once again offering first aid courses to prepare employees for emergency situations.

The one-day first aid courses could not take place due to the pandemic. As a result, only a few first aiders could be trained and the refresher courses for first aiders also had to be cancelled. The training courses are now being offered again, both at the Central locations and in the business units across the country.

Kirsten Blomenkamp "It's usually cuts or other minor issues that first aiders are called out for," explains Kirsten Blomenkamp, Health & Innovation expert. "This involves the classic first aid treatment of wounds or cooling. But our first aiders also know what to do in the event of more serious injuries or incidents."

"Even if it's just making an emergency call - you can't go wrong with that and it's always better than having done nothing," emphasises Blomenkamp. "What's more, you can't be legally prosecuted afterwards - that's very important to know. On the contrary: in Germany, we are even obliged to provide first aid."

Deniz Ergan Deniz Ergan runs many first aid courses at the Central locations in Cologne. He is a paramedic with St John Ambulance and is also studying medical education. "In the courses, we prepare situations together that are feasible for everyone. If you know how to stay calm in an emergency, provide the patient with good psychological care and delegate to others, then that's half the battle," says Ergan, who wants to give course participants basic skills to take with them. "Of course, the course participants learn to interpret symptoms and take appropriate measures, such as resuscitation. We do this in an interactive and group-orientated way; there is no frontal teaching here. Course participants should learn to act confidently - instead of falling into a state of shock."

Imke Ball Imke Ball, a clerk in the full-range competence centre, has been a first aider for ten years. "The course and the refresher every two years take away the fear of contact. There are also sometimes changes, for example in the stable lateral position or cardiopulmonary resuscitation. All of this is explained and practised in the training courses. This gives me the self-confidence to stay calm and help in the right situation. I know that I can function in an emergency - and that gives me a good feeling."

If you would like to complete the one-day training course on first aid, please speak to your line manager.

You will also find information on the registration process on your respective intranet.

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