nach oben
nach oben
© Deutsche Bahn AG / Dominic Dupont
Readingtime: 9 minutes
Frequently Asked Questions & Click Guide
Germany ticket as a job ticket

REWE Group (participating REWE Combine companies and REWE retailers) subsidises the Deutschlandticket and offers it as a job ticket. Here you will find answers to the most important questions and instructions for the ordering process.

This is how it works!
Click instructions

You can download the click instructions here.
And click here to go to the Deutsche Bahn order page.

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

This content is not available in English

1 / 15
Questions and answers!
The FAQs
What is the Deutschlandticket?

With the Deutschlandticket, you can easily travel throughout Germany on all means of public transport, i.e. bus, tram, S-Bahn, U-Bahn and regional trains (IRE, RE, RB). It is valid in 2nd carriage class and is a non-transferable mobile phone ticket. It can also be used at weekends and during leisure time. From January 25, it will cost 58 euros per month.

What is special about the Deutschlandticket as a job ticket?

As a job ticket, the Deutschlandticket costs even less: if an employer subsidises the Deutschlandticket for its employees and concludes a corresponding framework agreement with Deutsche Bahn, employees receive a discount in addition to the subsidy. With an employer subsidy of 25 per cent, employees will be left with costs of €40.60 per month from January 2025.

Who can use the ticket?

REWE Group employees and trainees, provided their employer participates. Currently these are: Retail Germany (REWE and PENNY in stores, logistics and administration), the central companies, DERTOUR, Lekkerland, the production companies, PETZ REWE, some retailers and the toom headquarters. REWE Dortmund and individual retailers offer the Deutschlandticket through other providers. You can only use the ticket yourself and cannot pass it on to friends or family.

How can I buy the ticket?

The ticket is purchased online via Deutsche Bahn as a mobile phone ticket. This requires a link, the company code valid for the respective company and the current personnel number. This is the only way to get the discount and subsidy. You can find the correct link, the appropriate company code and help with the personnel number in the click instructions.

When can I buy the ticket?

The ticket can only be ordered in advance and for whole months. Tickets can be ordered up to 3 months before the start of validity, but no later than the 20th of the previous month. Example: A ticket for August can be ordered in the period from 1 May to 20 July. Please note that this is a monthly subscription that is automatically renewed each month unless cancelled by the 10th of the month.

Something is not working with my purchase. Who should I contact?

If the click instructions do not already help, please contact the Deutsche Bahn Abocenter directly by telephone on +49 (0)30 72022569 or by e-mail at abo-dlt-job@bahn.de.

Can I also buy the ticket by phone or at the ticket counter?

No, unfortunately that is not possible.

Can I print out the ticket?

No, printed tickets for Germany will not be accepted at a ticket inspection. The ticket must be loaded into the DB Navigator app and presented as a mobile phone ticket.

I don't have a mobile phone. What options do I have?

The Deutschlandticket is only accepted in digital form in the DB Navigator app. However, an alternative to a mobile phone can be another mobile device, such as a tablet, on which the DB Navigator app is installed.

I've lost my mobile phone! And now?

No problem! You can reinstall the DB Navigator app on another mobile device (e.g. another mobile phone or tablet). As soon as you have logged in there with your user details, your ticket will appear again.

I have not received an activation email! Why is that?

Your order will be checked by the railway and also by your HR department. This process can take up to 6 days. If you have not received an activation email by then, please contact the Deutsche Bahn subscription centre directly by telephone on +49 (0)30 72022569 or by email at abo-dlt-job@bahn.de.

The purchase of my ticket was rejected! Who or what is behind this?

Your order will be checked by the railway itself in the first step. There may be delays or even rejection if, for example, the address or e-mail address provided is invalid or problems arise during the credit check. In such cases, you will receive an e-mail from the Deutsche Bahn subscription team with the heading "The activation of your subscription is delayed". If you have any questions about this, please contact us directly using the contact details provided in this e-mail.

Your order will then also be checked by your HR department and may be rejected in certain cases. In this case, you will receive an e-mail with the heading "Your order has been rejected" and the text will state that the order has been rejected by your employer. This can happen, for example, if the personnel number provided is not up to date or an incorrect company code has been entered. There are also certain situations in which there is no entitlement to an allowance. This applies, for example, if the employment relationship no longer exists in the first month of validity.

If you have any queries regarding your rejection, it is best to contact the internal contact persons for:

Why am I being charged 55.10 euros per month?

The price is due to the fact that Deutsche Bahn grants you a discount of 5 per cent for the job ticket when you use our company codes. With a current ticket price of 58 euros from 2025, this leaves you with 55.10 euros, which will be debited from your account by Deutsche Bahn at the beginning of the month by SEPA direct debit. At the end of the month, you will receive the subsidy from your employer with your regular pay slip. This means that you currently incur costs of 40.60 euros per month in the vast majority of cases.

How much is my allowance?

The subsidy paid by REWE Group is usually 25%, i.e. €14.50 from January 2025. There are exceptions for some retailers, EHA Hamburg and some trainees in Cologne.

When do I get the subsidy

Deutsche Bahn will initially debit the reduced ticket price of €55.10 directly from you at the beginning of the month. Once a month, REWE Group receives the data on all users from Deutsche Bahn, including the specified personnel number. You will receive the subsidy with your regular pay slip at the end of the respective month.

Is the allowance exempt from tax and social security contributions?

The allowance is exempt from tax and social security contributions in accordance with § 3 No. 15 EstG. The allowance is recognised by the employer at the end of the year in the wage tax statement and thus reduces the amount deductible as a commuting allowance in your tax return.

I work part-time. Do I get less allowance because of this?

No. As the Deutschlandticket is subsidised as a job ticket primarily for journeys between home and work, the subsidy is not reduced on a part-time basis.

Can I take people, dogs or bicycles with me on the Deutschlandticket?

Yes and no. Although the Deutschlandticket does not provide free transport for people aged 6 and over, dogs or bicycles, it is worth taking a closer look at the transport regulations in the fare zone used.

Is the Deutschlandticket also valid for private railway companies such as National Express?

Yes, as long as they are subject to the network regulations, e.g. National Express, Rhein-Ruhr-Express, Hessische Rhein-Bahn, Mittelrheinbahn. Travel and Tourism offers are excluded.

I have a mobility budget. What applies to me?

If the mobility budget has not yet been exhausted, it can be used for the Deutschlandticket as a job ticket. In this case, you will be reimbursed for the cost of the Deutschlandticket via your pay slip. If your mobility budget has already been exhausted, you will not receive any further subsidy for the Deutschlandticket as a job ticket over and above your mobility budget. Please refer to the Group Mobility Budget Policy for more detailed regulations.

I am doing an internship. What applies to me?

The Deutschlandticket is not offered as a job ticket for interns. However, you can of course purchase a regular Deutschlandticket yourself via Deutsche Bahn or your local transport association and then benefit from local advantages if applicable.

I am severely disabled. What applies to me?

If you have an orange-green disabled person's pass with one of the following symbols on the back: aG, Bl, G, Gl or H, you can use local transport throughout Germany free of charge as compensation for disadvantages and therefore do not need a Germany Ticket. In contrast to the Deutschlandticket, even local and neighbourhood ferries and private railways are included, although a so-called "supplementary sheet with token" is required, which can be obtained from the pension office for a fee, just like the severely disabled person's pass itself. The fee is waived if you receive social assistance, basic income support or citizen's allowance or if the H or BI or TBl mark is on your ID card. Regardless of the "supplementary sheet with token", a required accompanying person always travels free of charge. You can find more information, for example, at schwerbehindertenausweis.de, at the VdK social association or at your pension office

What happens when I take parental leave?

As the Deutschlandticket is subsidised as a job ticket, primarily for journeys between home and work, the subsidy does not apply during parental leave. This applies to all months that are completely free of charge. If you are on part-time parental leave in a different position, please get in touch with your internal contact person. You can reach them here:

What happens if I am ill for a longer period?

As the Deutschlandticket is subsidised as a job ticket primarily for journeys between home and work, the subsidy is not paid during an illness that lasts longer than 6 weeks. This applies to all months that are completely free of charge.

I am planning a sabbatical. What applies to me?

As the Deutschlandticket is subsidised as a job ticket primarily for journeys between home and work, the subsidy is not applicable during the sabbatical leave phase.

I am leaving the REWE Group. What happens now?

As soon as no further remuneration is paid, no employer's subsidy will be paid. We will report your departure to Deutsche Bahn, which will make you an offer for a regular Deutschlandticket.

I would like to cancel my subscription. How do I do that?

The Deutschlandticket as a job ticket is a monthly subscription that is automatically renewed each month. If you wish to cancel your subscription, you can do so via the Deutsche Bahn subscription portal by the 10th of the previous month. Example: A ticket purchased for August is automatically extended for September if it is not cancelled by 10 August.

I have questions about the Deutsche Bahn subscription portal. Who can help me?

Please contact the Deutsche Bahn Abocenter directly by telephone on +49 (0)30 72022569 or by e-mail at abo-dlt-job@bahn.de.

Where can I find more information?

Further information on the Deutschlandticket as a job ticket can be found at https://www.bahn.de/angebot/pendler/deutschland-ticket-jobticket

My comment
Comment
Comments

Both German and English comments appear here.

Milla
5 months and 5 days ago

I already have the deutschlandticket, but would now like to change it to receive the subsidy 509358688 my abonr.

Comment
Lars
7 months and 15 days ago

I already have the Deutschlandticket, but would like to switch to the Jobticket. What do I have to do to get the Jobticket?

Comment
Battante carrément njankeu ngassa
9 months and 17 days ago

Good evening I barante

Comment
njankru ngassa barante carrel
9 months and 17 days ago

carrel

Comment
Battante carrément njankeu ngassa
9 months and 17 days ago

I would like to collect my ticket on 01.08.24 because I now have a ticket for work. thank you

Comment
Mert Simsek
1 year and 6 months ago

When I scan the QR code, the page appears but nothing loads - what can I do?

Comment
Sebastian Ruck
1 year and 6 months ago

I have not received a confirmation email but the ticket has already been debited from my account, please help!!!?

Comment
Netti
1 year and 8 months ago

Can I still buy the ticket in the current month? So today would be 6 August.

Comment
Inga
1 year and 9 months ago

Hello, I have the Jobticket on 1 August. It is offered via the REWE Info Zettel for 34.30€. I have ordered it and have to pay €46 per month. What has gone wrong here?

Comment
Shewaye
1 year and 9 months ago

Kasey Abebe

Comment
Shewaye
1 year and 9 months ago

Kasey Abebe

Comment
Shewaye
1 year and 9 months ago

Kasey Abebe

Comment
Jörg
1 year and 9 months ago

Hello, is the discounted ticket also available for spouses?

Comment
Carlito ser jr
1 year and 10 months ago

Legal notice This e-mail is a confirmation of receipt of your order, it does not authorise you to drive. For your and our security, your IP address and the time of your order have been saved. You can find the legal conditions here. We would like to point out once again that we carry out a credit check in connection with the order. Company headquarters: Frankfurt am Main Register court: Frankfurt am Main, HRB 79808 VAT ID no.: DE 814160246 Managing directors: Nils Hartgen (Chairman), Thomas Hermann, Carmen Maria Parrino Chairman of the Supervisory Board: Dr Michael Peterson © 2023 DB Vertrieb GmbH

Comment
Felix
1 year and 10 months ago

Hello, I have already bought my Germany ticket via HVV, is it possible to do this via this platform or only via the Deutsche Bahn website?

Comment
Oli
1 year and 10 months ago

Hello everyone, could you please tell me who I can contact about the above-mentioned exceptions (how much is my allowance?) MfG Oli

Comment
Semere
1 year and 11 months ago

Hello, I bought a Deutschland Ticket and then I heard that there is a Deutschland Ticke Jobticket. Is it possible to convert this from a normal Deutschlandticket to a Jobticket? thanks in advance

Comment
Robert
1 year and 11 months ago

Hello everyone, which company code should we use at Wilhelm Brandenburg for the Germany/job ticket? The code DTVREWEGrp does not work. My employee was rejected when booking, thanks for the info Robert

Comment
Arne
1 year and 11 months ago

Passage "Severely disabled" ... Regardless of the "supplementary sheet with token", a required accompanying person always travels free of charge. You can find more information, for example, at schwerbehindertenausweis.de, at the VdK social association or at your pension office. In addition to the markings mentioned in the paragraph above, the ID card must have a "B" on the front next to the photo. This means "accompanying person required for local public transport". Otherwise the accompanying person will not travel free of charge.

Comment
Newsletter